End User Agreement

Effective Date: July 4, 2026
Last Updated: July 4, 2026

This End User Agreement (“Agreement”) governs your access to and use of the Protect Ukraine Now mobile application, website, services, features, content, notifications, and advocacy tools (collectively, the “App”).

The App is operated by Protect Ukraine Now LLC (“Protect Ukraine Now,” “PUN,” “we,” “us,” or “our”). By creating an account, accessing the App, or using the App’s advocacy submission features, you agree to this Agreement, our Privacy Policy, and any additional policies or notices presented to you in the App.

If you do not agree, do not create an account or use the App.

1. Purpose of the App

Protect Ukraine Now LLC provides a civic advocacy platform that allows users to learn about public policy issues related to Ukraine and to communicate with elected officials.

The App may present advocacy content, calls to action, suggested messages, legislative updates, policy information, and related materials prepared or approved by Protect Ukraine Now LLC moderators.

Protect Ukraine Now LLC is not a government agency, congressional office, political campaign, or official representative of any elected official, government office, or foreign government.

2. Eligibility

You must be at least 18 years old to create an account or use the advocacy submission features of the App.

By creating an account, you represent that you are at least 18 years old and that you have the legal ability to agree to this Agreement.

3. Account Registration and Accuracy

You agree to provide accurate, current, and complete information when creating and using your account. This may include your name, email address, phone number, postal address, ZIP code, congressional district, state, and other information needed to operate the App and identify your elected officials.

You may not:

  • Create an account using false information.
  • Create an account for another person without authorization.
  • Impersonate another person.
  • Submit advocacy messages under another person’s identity.
  • Use another person’s address or contact information to misrepresent yourself as a constituent.
  • Use the App to generate false, automated, fraudulent, or misleading communications.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account.

4. Advocacy Authorization

The App allows you to submit advocacy messages to elected officials, including U.S. Senators, U.S. Representatives, congressional staff, government offices, or other public officials identified in the App.

When you choose to submit a message through the App, you authorize Protect Ukraine Now LLC and its service providers to transmit the message, together with the identifying and contact information needed for delivery, to the relevant elected officials, congressional offices, government offices, staff, or third-party delivery systems.

This information may include your name, address, email address, phone number, ZIP code, congressional district, state, and the content of the message you choose to submit.

Protect Ukraine Now LLC will not submit an advocacy message on your behalf unless you take an affirmative action in the App to submit that message.

5. Pre-Written and Editable Messages

In the initial version of the App, advocacy messages may be pre-written by Protect Ukraine Now LLC. You should submit a pre-written message only if you agree with it.

By submitting a message, you confirm that:

  • You reviewed the message.
  • You agree with the message.
  • The message reflects your own request, position, or opinion.
  • The information submitted with the message is accurate.
  • You authorize Protect Ukraine Now LLC and its service providers to transmit the message on your behalf.

In future versions of the App, the App may allow users to edit, personalize, or write portions of advocacy messages. If you edit or personalize a message, you are solely responsible for the content of your edits. By submitting an edited or personalized message, you confirm that the final message reflects your own views and that you authorize its transmission.

Protect Ukraine Now LLC may refuse to transmit, restrict, preserve, review, or remove any message or submission that violates this Agreement or creates legal, security, operational, or reputational risk.

6. No Guarantee of Delivery, Review, or Response

Protect Ukraine Now LLC does not guarantee that any message will be delivered, accepted, read, processed, categorized, or answered by any elected official, congressional office, government office, staff member, or third-party delivery system.

Congressional offices and government agencies control their own contact systems, filtering, response policies, constituent verification procedures, and message handling practices.

Once a message is submitted to an elected official, congressional office, government office, or third-party delivery provider, Protect Ukraine Now LLC may not be able to retrieve, modify, delete, or control that message.

7. Advocacy Submission Rules

You may use the App only for lawful civic advocacy.

You may not submit, request transmission of, or attempt to transmit content that contains:

  • Threats, harassment, intimidation, or abuse.
  • Incitement to violence.
  • Hate-based abuse or dehumanizing attacks.
  • Unlawful content.
  • Spam or fraudulent content.
  • Malicious code, links, or attachments.
  • False identity information.
  • Personal information about another person without authorization.
  • Content intended to interfere with the App or abuse elected officials, staff, users, or third parties.
  • Content that misrepresents your identity, address, constituent status, or relationship to an elected official.

You may not use bots, scripts, automated tools, unauthorized APIs, account farms, fake accounts, or other methods to manipulate advocacy campaigns, inflate participation, bypass App limits, or interfere with public official contact systems.

Protect Ukraine Now LLC may decline to transmit messages, limit access to features, suspend accounts, terminate accounts, preserve records, or take other appropriate action if we believe this Agreement has been violated.

8. App Content and Editorial Discretion

Protect Ukraine Now LLC may create, edit, prioritize, publish, remove, archive, or decline to publish advocacy content at its discretion.

The availability of a campaign, post, suggested message, alert, notification, or call to action does not guarantee that the information will remain current or that the campaign will remain available.

Public policy, military, diplomatic, humanitarian, and legislative developments related to Ukraine may change quickly. We work to provide timely and accurate information, but App content may become outdated, incomplete, or superseded by later developments.

Content in the App is provided for civic advocacy and informational purposes. It is not legal, financial, security, military, tax, or professional advice.

9. Privacy and Data Use

Your use of the App is also governed by our Privacy Policy.

We collect and use personal information to operate the App, create and secure accounts, identify your elected officials, enable advocacy submissions, send notifications, improve App performance, prevent abuse, comply with legal obligations, and support Protect Ukraine Now LLC’s civic advocacy mission.

When you submit an advocacy message, we may share the information needed to deliver that message with elected officials, congressional offices, government offices, staff, third-party delivery providers, technology vendors, or other service providers involved in processing the submission.

Information submitted to elected officials or government offices may be subject to their own systems, policies, records practices, and legal obligations. Protect Ukraine Now LLC does not control how those offices handle information after submission.

Please review the Privacy Policy carefully to understand what information we collect, how we use it, how long we retain it, when we share it, and how you may request access, correction, or deletion.

10. Push Notifications and Communications

If you enable push notifications, we may send you alerts about advocacy opportunities, public policy developments, App activity, account matters, and related updates.

You can disable push notifications through your device settings. Some account-related or service-related communications may still be sent by email or other available contact methods where appropriate.

11. Third-Party Services

The App may rely on third-party providers for hosting, analytics, authentication, security, notifications, representative matching, message delivery, email delivery, database services, and other operational functions.

Your use of certain App features may also involve third-party systems, including congressional contact systems, public official websites, delivery providers, or device platform services.

Protect Ukraine Now LLC is not responsible for third-party systems that we do not control.

12. Intellectual Property

The App, including its software, design, branding, text, graphics, templates, advocacy content, workflows, and other materials, is owned by or licensed to Protect Ukraine Now LLC, except for content submitted by users or third parties.

Subject to this Agreement, Protect Ukraine Now LLC grants you a limited, revocable, non-exclusive, non-transferable license to use the App for personal, lawful civic advocacy purposes.

You may not copy, modify, reverse engineer, scrape, sell, sublicense, exploit, or misuse the App or its content except as allowed by law or expressly authorized by Protect Ukraine Now LLC.

You may share Protect Ukraine Now advocacy content for lawful civic advocacy purposes unless we indicate otherwise.

13. Prohibited Technical Conduct

You may not:

  • Interfere with, disrupt, damage, or overload the App.
  • Attempt to gain unauthorized access to accounts, systems, data, APIs, or networks.
  • Probe, scan, or test the vulnerability of the App without written permission.
  • Reverse engineer or attempt to extract source code except as allowed by law.
  • Scrape, harvest, or bulk collect data from the App without authorization.
  • Use the App to distribute malware, phishing links, or malicious content.
  • Circumvent rate limits, access controls, moderation systems, or security features.
  • Use the App for commercial spam, fraudulent activity, or unlawful activity.

14. Account Suspension and Termination

We may suspend, restrict, or terminate your account or access to the App if we believe that:

  • You violated this Agreement.
  • You submitted false, misleading, abusive, or unlawful information.
  • You misused the advocacy submission tools.
  • You attempted to manipulate App activity or public official contact systems.
  • Your use creates legal, security, operational, reputational, or abuse-prevention concerns.
  • We are required or reasonably advised to do so for legal or safety reasons.

You may stop using the App at any time.

15. Account Deletion

You may request deletion of your account through the App or by contacting us at: [email protected].

We may retain limited information where necessary for security, fraud prevention, legal compliance, dispute resolution, backup integrity, audit logs, enforcement of this Agreement, or records of messages already submitted to third parties.

Messages already submitted to elected officials, congressional offices, government offices, or third-party delivery systems may not be retrievable, editable, or deletable by Protect Ukraine Now LLC.

16. Service Availability and Changes

We may modify, suspend, discontinue, or limit any part of the App at any time. We may also change advocacy campaigns, message templates, eligibility for certain features, notification practices, or technical functionality.

We do not guarantee that the App will always be available, uninterrupted, secure, error-free, or compatible with every device or platform.

17. Disclaimers

The App is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Protect Ukraine Now LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and reliability.

Protect Ukraine Now LLC does not guarantee any political, legislative, policy, public relations, government, or advocacy outcome from use of the App.

18. Limitation of Liability

To the fullest extent permitted by law, Protect Ukraine Now LLC and its officers, directors, employees, volunteers, contractors, service providers, affiliates, and partners will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, loss of goodwill, loss of profits, service interruption, failed message delivery, public official non-response, or third-party system conduct.

To the fullest extent permitted by law, Protect Ukraine Now LLC’s total liability for any claim related to the App or this Agreement will not exceed the greater of: (a) the amount you paid to use the App in the twelve months before the claim, or (b) $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

19. Indemnification

You agree to defend, indemnify, and hold harmless Protect Ukraine Now LLC and its officers, directors, employees, volunteers, contractors, service providers, affiliates, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising from or related to:

  • Your use or misuse of the App.
  • Your violation of this Agreement.
  • Your submission of false, misleading, unlawful, abusive, or unauthorized content.
  • Your impersonation of another person.
  • Your violation of another person’s rights.
  • Your edited or personalized advocacy messages, where editing or personalization is available.

20. Updates to this Agreement

We may update this Agreement from time to time. If we make material changes, we will provide notice through the App, by email, or by other reasonable means.

The updated Agreement will be effective as of the date stated in the updated version. Your continued use of the App after the effective date means you accept the updated Agreement.

If we introduce features that allow users to post publicly, comment, message other users, upload content, or otherwise interact socially with other users, we may require you to accept additional Community Guidelines or updated terms before using those features.

21. Governing Law

This Agreement is governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Any dispute arising from or related to this Agreement or the App will be handled in the courts located in Cook County, Illinois, unless applicable law requires otherwise.

22. Contact

Questions about this Agreement may be sent to:

Protect Ukraine Now LLC
1764 W Wise Rd #1006
Schaumburg, IL 60193
[email protected]
www.protectukrainenow.org

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